Terms of Service

Last Updated: 14 August 2026

These Terms of Service govern your access to and use of the Cherivo website, including its pages, features, content and online services.

By accessing or using cherivo.co.in, you agree to these Terms of Service.

If you do not agree with these terms, please do not use the website.

1. Using the Cherivo Website

You may use our website for lawful personal and shopping purposes.

You must not use the website:

For unlawful or fraudulent activities

To attempt unauthorised access to our systems

To interfere with website security or functionality

To introduce malicious software

To collect information about other users without permission

To copy or commercially exploit our website without permission

In any way that could damage Cherivo or its customers

2. Website Content

The content displayed on Cherivo, including photographs, text, graphics, designs, videos, product information and other materials, is provided for informational and commercial purposes.

We make reasonable efforts to keep information accurate and updated, but we do not guarantee that every piece of information will always be completely free from errors or omissions.

3. Intellectual Property

All original content, branding and creative material displayed on the Cherivo website is owned by or licensed to Cherivo unless otherwise stated.

This includes:

Cherivo branding and logo

Product photography

Website design

Written content

Graphics

Illustrations

Videos

Product descriptions

You may not reproduce, modify, distribute or commercially exploit these materials without our prior written permission.

4. User Conduct

When interacting with our website, you agree not to:

Impersonate another person

Provide false or misleading information

Attempt to disrupt the website

Circumvent security measures

Upload harmful or unlawful material

Abuse our customer-support systems

Engage in fraudulent transactions

We may restrict access to users who misuse the website or violate these Terms.

5. Customer Accounts

If account functionality is available on our website, you are responsible for keeping your account information secure.

You should notify us promptly if you believe your account has been accessed without authorisation.

You are responsible for activity carried out through your account unless the activity occurred because of circumstances outside your reasonable control.

6. Purchases

Purchases made through Cherivo are additionally governed by our Terms & Conditions, Shipping & Delivery Policy, and Refund & Return Policy.

If there is a conflict between these Terms of Service and a specific purchase policy, the applicable purchase policy will govern the relevant transaction to the extent permitted by law.

7. Third-Party Services

The Cherivo website may use third-party services and integrations, including payment processors, logistics providers, analytics tools, communication services and technology platforms.

These services may be subject to their own terms and policies.

8. Website Availability

We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

Maintenance

Updates

Technical issues

Security measures

Service-provider interruptions

Circumstances beyond our reasonable control

9. Links to Other Websites

Cherivo may contain links to websites or services operated by third parties.

These links are provided for convenience. Cherivo does not control and is not responsible for the content, availability or policies of third-party websites.

10. Disclaimer

To the extent permitted by applicable law, the Cherivo website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, completely secure or free from technical errors.

Nothing in these Terms of Service limits any rights that cannot legally be excluded or limited.

11. Limitation of Liability

To the extent permitted by applicable law, Cherivo will not be liable for losses arising solely from circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits liability where such exclusion or limitation is prohibited by law.

12. Suspension or Termination

We may suspend or restrict access to our website where reasonably necessary to protect the website, our customers, our business or our systems, or where a user has violated these Terms.

Such action will not affect any rights or obligations that have already arisen under applicable law.

13. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we handle personal information.

14. Changes to These Terms

We may modify these Terms of Service from time to time.

The updated version will be published on this page with a revised Last Updated date.

15. Governing Law

These Terms of Service are governed by the laws applicable in India.

Nothing in these Terms is intended to prevent a consumer from exercising any statutory rights or remedies available under applicable law.

16. Contact Us

For questions regarding our website or these Terms of Service:

Cherivo
Email: contact@cherivo.co.in
Website: cherivo.co.in

Gifts that outlast moments.